Shipping policy
Every Marathi Swag product is made especially for you after your order is placed. Please allow us a little time to print, quality-check and pack your order before it begins its journey to you.
When Will My Order Be Shipped?
As our products are made to order, orders are generally processed and dispatched within 2–4 working days after order confirmation.
During sales, new drops, festivals or periods of high order volume, processing may take slightly longer.
Working days exclude Sundays and public holidays.
How Long Will Delivery Take?
Once dispatched, orders within India are typically delivered within 3–7 working days, depending on your location and courier serviceability.
This means that the total estimated time from placing an order to delivery is generally 5–11 working days, including processing and shipping.
Delivery to remote locations, including certain areas of Jammu & Kashmir and North-East India, may take longer.
Delivery timelines may also be affected by circumstances beyond our control, including:
- Public holidays
- Extreme weather
- Strikes
- Transportation disruptions
- Courier delays
- Other unforeseen logistical circumstances
Please note that all processing and delivery timelines are estimated and not guaranteed.
How Can I Track My Order?
Once your order has been dispatched, you will receive tracking details via your registered email address and/or mobile number.
You can use the tracking link provided to follow your order's journey.
If you have not received tracking information after the expected processing period, please contact Marathi Swag Customer Support with your order number.
Which Courier Partners Do You Use?
We work with reliable shipping and logistics partners across India.
The courier partner for your order is automatically selected based on factors such as:
- Delivery PIN code
- Serviceability
- Availability
- Operational requirements
The courier partner may vary depending on your location and the service available at the time of dispatch.
My Order Shows “Delivered”, but I Haven't Received It. What Should I Do?
If your tracking information shows that your order has been delivered but you have not received it, please first check with:
- Family members
- Neighbours
- Building security or reception
- Your office mailroom, where applicable
If you are still unable to locate the package, please contact Marathi Swag Customer Support within 48 hours of receiving the delivery notification.
We will raise the issue with the relevant courier partner and investigate the delivery status.
Courier investigations may take approximately 7–10 working days.
Once the investigation is completed, we will review the outcome and determine the appropriate resolution based on the information provided by the courier partner and the circumstances of the order.
Requests raised significantly after the delivery notification may be more difficult to investigate, so we recommend contacting us as soon as possible.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address, PIN code and contact number while placing an order.
Please double-check your shipping details before confirming your purchase.
If an order cannot be delivered due to:
- An incorrect or incomplete address
- An incorrect PIN code
- An unreachable customer
- Repeated unsuccessful delivery attempts
- Other delivery issues caused by incorrect customer-provided information
additional shipping charges may apply if the order needs to be shipped again.
Delayed Orders
While we do our best to ensure your Marathi Swag reaches you on time, occasional courier or logistical delays may occur.
If your order has significantly exceeded the estimated delivery timeline, please contact Marathi Swag Customer Support with your order number and registered contact details.
We will help you check the latest available shipping status.
Need Help?
For shipping or delivery-related queries, please contact:
Marathi Swag Customer Support
Email: support@marathiswag.com
Please include your order number and registered contact details when contacting us about an existing order.
Customer Support Hours
10:00 AM – 7:00 PM
Monday to Saturday